GDPR Compliance

We use cookies to ensure you get the best experience on our website. By continuing to use our site, you accept our use of cookies, privacy policy and terms of service.


Auttom Platform Upgrade Release 2025: Next-Gen Taxi Dispatch Software with VoIP, CarPlay, BLE Taximeters & White-Label Apps

The Future of Taxi Dispatch Software Is Here

The leading taxi dispatch and fleet management platform trusted by operators across Albania and Europe, is launching its most comprehensive system upgrade until now . This isn’t just an update. It’s a complete re-architecture of how taxi companies, ride-hailing startups, and private hire fleets, manage real-time dispatch, driver communication, fare accuracy, passenger experience, and revenue growth.

Why Taxi Companies Need This Upgrade Now?

The taxi and private hire industry is evolving faster than ever:

  • Passengers demand Uber-like apps with live tracking and cashless payments;
  • Drivers want in-car tools that reduce phone handling and increase earnings;
  • Operators need data-driven insights to optimize routes, reduce dead miles, and scale profitably;
  • Owners require full reporting on fares, shifts, and drivers/operators compliance.

Auttom 2025 upgrade delivers all of this — in one unified platform*.

Full Feature Breakdown: What’s New in Auttom Taxi Dispatch 2.0

1. Enterprise-Grade Security: 2FA + IP Whitelisting + Audit Logs. Protect your dispatch center and driver accounts with:

  • Multi-factor authentication – Authorisation, Authenticator, or Biometric
  • IP address restriction – only allow logins from your office, call center, or approved hotspots
  • Full audit trail – of every login, order change, and fare adjustment.

Perfect for taxi companies complying with local transport authority regulations.

2. Built-In VoIP Dispatch & In-House Softphone

Say goodbye to manual entry and expensive calling systems. With Auttom VoIP:

  • Crystal clear voice calls to drivers directly from the dispatch dashboard.
  • Record calls for training and dispute resolution.
  • Auto-dial – when assigning a ride — no manual entry.
  • Slash communication costs by up to 50% – with Auttom.

*Ideal for multi-shift dispatch teams and 24/7 operations.*

Car Play & Android Auto Integration for Drivers

3. CarPlay & Android Auto Driver App Integration

Empower your drivers with hands-free, eyes-on-road technology. Drivers can now:

  • Accept or decline rides with a tap on their in-car screen;
  • View passenger details, pickup notes, and navigation without touching their phone;
  • Update ride status like arrived in pickup as other statuses are automatically completed thanks to our telemetry and passenger detection sensors;
  • Stay compliant with road safety laws;

*Supported on Apple CarPlay and Android Auto — no extra hardware needed.*

4. BLE Taximeter Auto-Reporting (Bluetooth Low Energy)

  • Seamless fare capture – Connect any digital taximeter (Digitax, Taxitronic, Hale, etc.) via Bluetooth BLE to automatically record distance, time, and fare in real time.
  • Automated shift & daily reports – Generate accurate end-of-shift summaries with zero manual input, ready for payroll and tax compliance.
  • Error-free accounting sync – Eliminate human mistakes in fare logging; data flows directly into driver earnings, fleet revenue, and financial systems.
  • Regulatory compliance made simple – Export BLE-captured logs in one click to meet local transport authority requirements in Albania and beyond.

5. Advanced Fleet Analytics Dashboard: Know Your Top vs. Flop

  • Driver Performance Score – Real-time metrics on earnings per hour, ride acceptance rate, completion rate, and customer ratings.
  • Vehicle Utilization Insights – Track idle time, dead miles, revenue per kilometer, and fuel efficiency per vehicle.
  • Zone Heatmaps & Demand Forecasting – Identify high-profit zones, low-yield areas, and optimal driver deployment times.
  • Peak vs. Off-Peak Trends – Optimize scheduling with data on surge periods, traffic patterns, and seasonal demand shifts.
  • Exportable Reports – Download PDF, CSV, or integrate via API for accounting, investor reports, or regulatory audits.

6. White-Label Passenger Booking App (iOS & Android)

  • Fully branded experience – Launch your own ride-hailing app with your logo, colors, and domain (e.g., book.yourtaxi.com).
  • Live driver tracking & ETA – Passengers see real-time vehicle location and estimated arrival on an interactive map.
  • Flexible payment options – Accept cash, card, in-app wallet, or corporate billing with instant receipts.
  • Loyalty & promo engine – Run referral programs, discount codes, and reward points to boost repeat bookings.
  • In-app communication – Secure chat between passenger and driver, plus automated notifications.
  • Fast deployment – Go live on App Store and Google Play in under 7 days — no coding required.
GPS Telematics & Smart Detection Sensors

7. Real-Time Dispatch Engine: Built for Scale

  • Sub-2-second ride assignment – Match passenger to nearest available driver instantly, even during peak hours.
  • Smart routing with live data – Factor in traffic, road closures, events, and weather for fastest paths.
  • Dynamic pricing & surge control – Automatically adjust fares during high demand while staying compliant.
  • Auto-dispatch fallback – Reassign ride in seconds if driver doesn’t respond or cancels.
  • Scales from 10 to 10,000+ vehicles – Cloud-native architecture handles massive real-time data with zero lag.

Technical Foundation: Future-Proof Infrastructure

  • Cloud-native microservices – Hosted on best providers, with geo-redundant servers across Europe.
  • 99.9% uptime SLA – Mission-critical reliability for 24/7 dispatch operations.
  • RESTful API + Webhooks – Seamless integration with ERP, CRM, telematics, and accounting tools.
  • GDPR & CCPA compliant – End-to-end encryption, data residency in EU, and user consent management.
  • Automated backups – Zero data loss, instant recovery.

Post-Upgrade Checklist (Save Time on Support)

  • Clear your browser cache & cookies
  • Log out and log back in
  • Test in incognito mode or another browser (Chrome, Firefox, Edge)
  • Update your driver apps from App Store / Google Play

Still seeing issues? Contact us — #Team_Auttom responds in under 5 minutes.

Conclusion: The Operating System for Modern Taxi Fleets

Running a profitable taxi company today means more than just moving passengers — it’s about precision dispatch, data-driven decisions, driver empowerment, and passenger trust.

With the AutTom 2025 Platform Upgrade, you get a complete ecosystem: secure logins, in-platform calling, in-car driver tools, automated taximeters, actionable analytics, and your own branded passenger app — all in one scalable system.

Join hundreds of operators in Tirana, Pristina, Skopje, and beyond who’ve already:

  • Increased revenue per vehicle by 28%
  • Reduced dispatch errors by 92%
  • Launched their own passenger app in under a week

Auttom isn’t just software. It’s the only dispatch platform your taxi company will ever need.


Related to this topic: