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Taxi Dispatch System to Simplify,
Scale & Automate Your Taxi Service

Centralised Taxi Dispatch & Automated System. Accept More Taxi Orders & Avoid Overload with Auttom All in one Taxi Management Platform! From GPS Tracking, Passenger Sensors,Taximeter, Fleet Management, Driver app, Client app, to Order automation and more.. Start your Free Trail!

No credit card required · Set up in minutes .

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Green Taxi dark Green Taxi
Hi Taxi dark Hi Taxi
Hola Taxi dark Hola Taxi
iTaxi dark iTaxi
Kuqezi Taxi dark Kuqezi Taksi
One Taxi dark One Taksi
Pink Taxi dark Pink Taksi
Taxi 4You dark Taksi 4You
Login Albania dark Login Albania
Skyspeed Taxi dark Skyspeed Taxi
Smart Taxi dark Smart Taxi
Transfers in Albania dark Transfers in Albania
Travel in Albania dark Travel in Albania

Everything you need for your Taxi Business is right at your fingertips

Auttom is designed to make your work easier and more efficient.

+500K

Daily Orders

0.05%

Order Rejection

100%

Satisfied partners


How it works

How Auttom Taxi Dispatch Works

Simple Steps. No extra Efforts.


1 multi-channel taxi order management system

Orders arrive from any channel

WhatsApp, client app, thrid party apps, website, call center, drivers or partner platforms.

2 auto-assign nearest available driver or manual override

The system assigns the driver

Automatically assigns the nearest available driver, assigns based on stations or priority, or allows manual override when needed

3 accept orders from drivers app or carplay / android auto

The driver accepts and drives

The order appears on the driver's phone or car screen (CarPlay / Android Auto). Accept and Navigate to the pickup location.

* Passenger detection and order completion are handled automatically through seat sensors activiating the taximeter. Available, driver command to complete order. Fares and reports update automatically based on driver shifts. Fares reach the control panel, and balances, commissions and analytics update with them.


Main features

A full suite of tools helps you keep track of your taxi business.

Join thousands of satisfied clients and conquer Taxi Operations up to the busiest rainy days when order requests flood in.

WhatsApp Taxi Booking Bot: Automated Orders.

Let passengers book a taxi in a WhatsApp chat. Auttom's automated bot captures pickup, destination and time, creates the order, and sends it straight into dispatch. Passengers get confirmations and driver updates in the same chat, and your call center stops answering the same questions all day.

Let's find out

Streamline Bookings with Personalised Taxi Client App

Give customers an easy taxi booking app with your name and logo. They can order a ride instantly or schedule one, follow the driver on the map, see their trip history and receive rewards. A reliable app raises order acceptance and keeps passengers coming back to you instead of a competitor's platform. Boost taxi order acceptance and customer satisfaction with a reliable, intuitive mobile solution designed to drive your business.

Learn more

Track Your Fleet with Real-Time GPS Precision

Monitor your taxi fleet’s location and technical data instantly with Auttom’s real-time GPS tracking. Ensure precision and speed for every ride, optimizing operations and enhancing driver performance with seamless, accurate insights.

See apps & integrations

Accurate Passenger Detection with Smart Sensors

Delivering precise passenger detection, activating the taximeter automatically when a passenger is seated, ensuring accurate trip recording. Paired with door sensors, they confirm passenger presence, eliminating manual errors and providing reliable data for operators. Streamline operations with seamless taximeter connectivity.

Taximeter Fare Reporting

Capture each trip’s precise value via Bluetooth with our driver app, transmitting taxi fares to the control panel for seamless oversight. Display Taxi fares, print receipts via Bluetooth printer, and access daily, weekly, and monthly analytics per taxi driver and vehicle. Integrate with billing systems for error-free reporting, optimizing your taxi service effortlessly. Fully integrated with Digitax Taximeter, Alberen Taximeter and Semitron Taximeter with fare management & reporting.

Maximum Security & Control

Drive with total confidence knowing Auttom’s Taxi Dispatch system locks down every detail. Authenticate driver devices for secure logins—no unauthorized access, even with credentials. Take charge with IP range control, two-factor authentication, and robust security measures, ensuring your taxi business operations stay safe and in your hands

Multi-Channel Taxi Order Management

Never question where your taxi orders come from. Auttom’s unified platform captures and tracks bookings from call centers, websites, branded client apps, drivers, WhatsApp, third-party platforms, and more. With clear multi-order source evidence, you gain total control, streamline your taxi dispatch system, and fuel growth with trust and precision. Every order shows its source, so you always know which channel brings the most rides and can dispatch without switching screens.

Taxi Driver App with Apple CarPlay & Android Auto

Receive taxi orders directly on the car screen. With CarPlay and Android Auto, drivers see new orders, accept or reject them, navigate to the pickup point and drop a pin on the drop-off location when the passenger needs a different destination, all without touching the phone. Safer for drivers, faster for dispatch.


Auttom Intelligence

Smart Dispatcher Tools: Fewer Clicks, Zero Chaos with Auttom Cost-Effective Taxi Solution

Reduce operational expenses while maximising Taxi service capacity and increase customer satisfaction. Every function is built to give dispatchers total control, especially in peak hours.

Automated
Order Management
Taxi Dispatch System

Manage every taxi booking simple, whether sourced from WhatsApp, client apps, or third-party platforms. Auttom’s unified system auto-processes and dispatches orders to available drivers, boosting your taxi business efficiency & customer satisfaction.

Multi-order
Replications Shortcut
reduce taxi central workload

Need to send more than one car to the same destination? Duplicate an order with a single click, saving time and reduce errors. Absolute speed in peak hours to avoid delays and keep your taxi business running smoothly at maximum efficiency.

Smart Auto-Assignment
for Taxi Orders
Smart Auto-Assignment for Taxi Orders

Auto-assign taxi orders to the nearest drivers or priority based with Auttom’s intelligent dispatch system. Optimize routes, save time, and thrill clients with swift rides, powering your taxi business to peak efficiency and unstoppable growth with Auttom.

Taxi stations and
Queues Management
Scheduled taxi orders

Airports and stations need order management for efficient operations. Cars join the queue automatically on arrival: first in, first served. No debates, no favoritism. Simple and fair with clear automation and auto-assignment rules.

Scheduled order
Pulse Alerts
taxi passengers trip history

Never miss a scheduled order. Get real-time notifications and smart pulse alerts for scheduled orders and assigned vehicles, without constantly checking the system. The system notifies operators and automatically assigns orders to available drivers.

Smart Vehicle Placement
Order Mapping
Taxi driver app

See all orders on an interactive map using passenger detection data and taximeter status. Spot high-demand areas based on real-time data and different periods, time frames, and optimize fleet placement.

User Action
Flags and Alerts
centralised taxi dispatch system and GPS

Flags for Edited orders and alerts for route deviation. Edited orders are clearly marked so admins see changes made by dispatch operators. Route deviation alerts flag trips completed outside the expected pickup/drop-off area.

Synched & Centralised
Chat Communication
real time notifications

Chat with your team, drivers, clients and partners inside Auttom instead of switching between many other tools. All messages are synched and centralised, so you can track conversations and avoid miscommunication.

Voip & Softphone
Automated Workflow
Taxi System analytics

Link VoIP and calls within Auttom dispatch built in automated softphone functionality. Call-center orders land in the same platform as every other channel, capturing clients details and auto-inserting them into the order workflows.

Campaigns, Fixed Fares
and Offers
Taxi Dispatch System

Set fixed tariffs, Promotions and special offers for routes and customers synchronised through every channel. Dynamic pricing strategies can be implemented across all touchpoints considereing time-frame, seasonality and demand. Built in loyalty Programs.

Reduce Call Center
Overload
reduce taxi central workload

Streamline taxi operations and cut manual tasks with Auttom’s automated multi-booking channels. Slash call center overload by capturing orders from WhatsApp, apps, and more, boosting efficiency and driving your taxi business to effortless success.

Multiple Branches
and Departments
Smart Auto-Assignment for Taxi Orders

Configure branches, departments, working hours/days, and users for each location. Assign vehicles, drivers and manage operations seamlessly based on real-time demand and configuration. Update preferences, auto-assign rules and everything you need.

Freedom to book a Taxi
Instant or Scheduled Orders
Scheduled taxi orders

Empower flexibility with ultimate taxi booking system. Book instantly or schedule trips anytime with Auttom’s seamless platform. Delight clients, streamline your taxi dispatch, and drive your business to new heights with effortless convenience

Passenger Trip History
& Rewards
taxi passengers trip history

Unlock passenger loyalty with Auttom’s trip history & reporting feature. Access complete ride records, apply discounts and rewards. Clients can view their rides through the app, boosting satisfaction and driving your taxi business to new heights.

Drivers App
for a Smart Taxi
Taxi driver app

Empower drivers with Auttom’s smart app—view trips, rates, fixed routes and locations, accept/reject orders, request breaks, recharge or car wash, all supporting CarPlay/Android Auto. Boost efficiency and keep your taxi fleet connected

Take Control
Centralized Taxi System
centralised taxi dispatch system and GPS

Master your taxi business with Auttom’s centralized management platform. Monitor driver performance, track fleet health, & analyze revenue reports in one seamless platform. Empowering operations optimization for unstoppable growth

Real Time Updates
& Notifications
real time notifications

Stay in sync with Auttom’s real-time notifications. Get instant updates on every event across admin, driver, and client apps, from booking status to taxi arrival times, ensuring seamless taxi operations and delighted passengers.

Analytics and Control
Master your data
Taxi System analytics

Take charge with Auttom’s analytics dashboard—monitor, control, and manage reports for customers, drivers, and bookings. Unlock insights to optimize your taxi operations, boost efficiency, and propel your business to unstoppable success.

Take Control of Your Taxi Operations with a full set of tools from our Intelligent Dispatch System

Request Free Demo

Auttom Finance

Built-In Taxi Finance Module: Every Shift, Every Expense, Every Balance

Finance has always been complicated. Now every shift, expense and driver balance is clear in real time, with all reconciliations in one place.

Commission and Partner Management icon

Commissions and Partner Management

Set commission rules per driver, fleet owner or partner and have payouts calculated automatically.

Automatic payouts
Driver Shift Management and Closing icon

Driver Shift Management & Overtime

Open and close shifts, record hours, overtime work, mileage and earnings, and handle cash handovers at the end of each shift.

Hours, mileage, earnings
Driver Balance icon

Driver Balance

Running balance per driver for cash collected, commissions, paid overtime and amounts owed.

Real-time balance
Client Balance icon

Clients Balance

Track corporate and account customers' credit, dues and payments. Send and track Invoices, payment methods etc.

Credit, dues, payments
Partner Invoices and Contracts icon

Partner Invoices and Contracts

Partner invoices, contracts and payment statuses in one place, with absolute clarity and reporting history.

All in one place
Expenses and Profit and Loss icon

Expenses and Profit and Loss

Track every expense and see results by driver, vehicle or partner. Sync with your accounting tools.

PnL by driver or vehicle

Vehicle costs and maintenance recorded in the expense tracker and fleet module feed the same profit and loss view.

Explore integrations
Highest Standarts

Auttom vs. Managing Taxi Orders Manually

Radios, phone calls and WhatsApp groups work until you grow. Here is what changes when one platform runs dispatch, drivers, passengers and finance.

Comparison of managing taxi orders manually and with the Auttom taxi dispatch system
Feature
Radio / phone / WhatsApp/ Other Systems
Auttom Taxi Dispatch System
Orders and dispatch
Order intake
One channel at a time, copied by hand
All channels in one queue: calls, apps, website, WhatsApp, taximeter and partners
Driver assignment
Dispatcher guesses who is closest
Automatic nearest-driver assignment, with coverage zones
Airports and stations
Arguments about who is next
Cars join the queue on arrival: first in, first served
Several cars, one destination
Re-enter the same order again and again
Duplicate an order with one click
Scheduled orders
Notes, memory and missed pickups
Real-time pulse alerts for scheduled orders and assigned vehicles
Order changes
Nobody knows who changed what
Edited orders are clearly marked for admins
Demand hotspots
Guesswork and driver gossip
Orders map view shows high-demand areas
Drivers and vehicles
Driver experience
Calls and messages while driving
Orders on the car screen with CarPlay / Android Auto
Drop-off changes
Explained by phone, easy to get wrong
Driver drops a pin for the drop-off on the car screen
Trip start
Driver remembers to start the meter
Seat sensor starts the taximeter, door sensors confirm the trip
Fare tracking
Paper logs, end-of-day cash counts
Live taximeter reporting per driver (Digitax and Alberen; Hale in progress)
Accountability
Hard to verify
GPS history, sensors, route deviation alerts, shift records
Account security
Shared passwords and open access
Device authentication, IP control and two-factor authentication
Passengers and growth
Passenger experience
Wait for a callback
Branded app, live tracking, trip history and rewards
Booking by WhatsApp
An operator types every order
A bot creates the order and updates the passenger
Know your channels
Unknown or guessed
Every order shows its source, analyzed in the dashboard
Reporting
Manual spreadsheets
Real-time analytics and finance reports
Team communication
WhatsApp groups, email and calls
Internal chat inside Auttom, plus linked VoIP calls
Money and finance
Commissions and partners
Spreadsheets and manual maths
Commission rules per driver, fleet owner or partner, calculated automatically
Shifts and cash handovers
Cash counted by hand at the end of the day
Open and close shifts with hours, mileage, earnings and handovers
Driver and client balances
Reconciled weeks later, if at all
Running balances in real time
Invoices and contracts
Folders, emails and chasing
Partner invoices, contracts and payment statuses in one place
Profit and loss
Built from several files
P&L by driver, vehicle or partner, synced with your accounting tools
The bigger picture
One system or many
A tool for each job, none connected
One ecosystem: dispatch, fleet management, drivers, transfers and more
Language and local fit
Foreign tools, English only
Fully localized in multiple languages, with local taximeters supported
Hardware and setup
Buy, install, configure and manage separately
Synchronise with your existing systems and centralised operations from one single Platform.

Automate Taxi operations with Auttom all in one Taxi Disatch system. Do you want to see it in action?

What Taxi Operators Say About Auttom

Kuqezi Taxi Kuqezi Taxi

“Fantastic platform for Taxi Service management. It has facilitated all the chain work processes by being faster and more accurate for our customers. Their centralized system includes GPS, Fleet & staff Management, Dispatch sys connected to the drivers app has automated the order process & our operations. Super professional Auttom team..”

Kristo Jano
CEO See all feedbacks

Taxi Dispatch System: Frequently Asked Questions

  • What is a taxi dispatch system?

    A taxi dispatch system is software that receives taxi bookings, assigns each one to the best available driver and tracks the trip from pickup to payment. Auttom adds GPS tracking, passenger sensors, taximeter reporting, client and driver apps and accounting in one platform.

  • How does Auttom improve my taxi business?

    With multi-channel bookings, automatic assignment, a smart driver app and real-time analytics, you capture more rides, reduce manual work and see exactly how your fleet performs.

  • Can Auttom help me accept more taxi bookings?

    Yes. It collects orders from WhatsApp, client apps, call centers, websites and partner platforms in one queue, so fewer calls go unanswered and fewer rides are missed.

  • Does Auttom work with my taximeter?

    Auttom is fully integrated with Digitax, Semitron and Alberen taximeters, and the Hale taximeter connection is in progress. Contact us if you use another model.

  • Can passengers book through WhatsApp?

    Yes. The WhatsApp booking bot creates orders automatically and keeps passengers updated in the chat.

  • Does Auttom support Apple CarPlay and Android Auto?

    Yes. Drivers can receive and accept orders directly on the car screen with Apple CarPlay and Android Auto, navigate to the pickup point and drop a pin for the drop-off when needed.

  • What analytics does Auttom provide?

    The analytics dashboard shows real-time revenue and order trends, top-performing drivers and operators, and order sources such as apps, dispatch, WhatsApp and taximeter, so you can spot growth opportunities.

  • Do I get my own branded app?

    Yes. The client app can carry your brand, so passengers book with you rather than a third-party platform.

  • Does Auttom track driver performance?

    Yes. Review trip completion, fares, feedback, GPS history and shifts per driver in the analytics dashboard.

  • Can I manage commissions and driver balances?

    Yes. Set commission rules per driver or partner, and track driver balances, client balances and shifts inside the platform.

  • Is it secure?

    Driver devices are authenticated, admins can use two-factor authentication, and access can be limited by IP range.

  • How easy is it to get started?

    Create your account, add vehicles and drivers, and start receiving orders in minutes. We help with setup and training.

  • Do I need to buy GPS or sensor hardware?

    We can source and configure GPS trackers and passenger sensors for you, or connect compatible devices you already own.

  • Why choose Auttom over other taxi dispatch solutions?

    One platform covers dispatch, apps, GPS, sensors, taximeters and finance, with CarPlay and Android Auto support, multi-language apps and local support in Albania.

Still have a question?

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